PRINTED AND SHIPPED FROM THE USA!

Shipping

SHIPPING INFORMATION: 

We are very proud to announce that as of March, 2017 we've made a FULL transition to a USA processing/shipping warehouse.

Every single piece of beautiful art that you purchase from us, will be handmade in the USA and shipped promptly! 

 

USA Customers: 

Product / Shipping Method 

 Unframed Canvas :

USPS First Class

Framed Canvas :

FedEx Ground / USPS Priority Mail

Custom Orders :

Fedex Ground / USPS Priority Mail

Processing Time

2-3 Days

2-3 Days
3-5 Days

Shipping Time Frame

3-5 Days

3-5 Days 3-5 Days
Total 5-8 Days 5-8 Days 6-10 Days

  

Simply put, a maximum time frame of 8 days for any order that is not CUSTOM. If we have address issues, we always reach out to customers for confirmations. Thus, in rare circumstances it may take a few days longer.

We are currently working on setting up quicker/expedited shipping methods!

 

International Customers: 

Product Unframed Canvas Framed Canvas Custom Orders
Shipping Method
USPS First Class International  Fedex International Economy Fedex International Economy
Processing Time Frame 2-3 Days 2-3 Days 3-5 Days
Shipping Time Frame
7-21 Days
3-7 Days 3-7 Days
Total 9-24 Days 5-10 Days 6-12 Days

 

More Info: Please know that CUSTOMS holds can occur from time to time which will cause a delay in your product delivery. Please be patient, as every order is always released!

 


Processing:
 

  • On average processing takes 2-3 business days. These products are hand made to order and are high quality and thus take time to produce.
  • Delays may occur based on orders being placed on holidays or weekends. 
  • Packages will arrive within the estimated time stated above after it has been processed.  
  • If there are any shipping or processing delays on your order, we will notify you as quickly as possible to ensure customer satisfaction.

 

Next-Day Delivery 

  • We are currently working on providing this option for customers’ convenience. 

 

Tracking: 

  • We update tracking information as soon as the label for the order is printed. 
  • Tracking can be checked through our ORDER STATUS page
  • We send a tracking confirmation email for your convenience as soon as the tracking has been updated. 

 

Lost Package? 

  • If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at info@canvasfreaks.com
  • If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at info@canvasfreaks.com

 

More Information: 

  • For International Orders please allow some extra time since orders frequently get held up in Customs. This is no fault of ours or the shipping company. This is up to each individual country's government. 
  • We DO NOT offer refunds for any reason while products are IN TRANSIT. We will of course always work with you once you receive the products or before we ship them!